Refund and Cancellation

Refund Policy

Effective Date: January 1, 2025

No Refunds

30-Day Happiness Guarantee (new clients only): If you are not satisfied within the first 30 days of your first subscription with Boss Motto LLC, you may cancel for a full refund.

No Ongoing Refunds: After the first 30 days, Boss Motto LLC does not offer refunds for monthly or yearly subscription fees once billed.

Setup Fees: Any one-time setup fees (if applicable) are non-refundable.

Subscription Cancellations

You may cancel your subscription at any time.

Service remains active until the end of your current billing cycle.

No future payments will be processed after cancellation.

Client Agreement / Service Terms

Effective Date: January 1, 2025

Scope of Services

Boss Motto LLC provides digital services including but not limited to:

Website creation and ongoing management (via platforms such as Squarespace)

Google Business Profile setup and optimization

Review monitoring and response drafting (Google, and Yelp where applicable)

Marketing materials: business cards, flyers, logos, etc.

Social media content support

Assistance with external marketing platform enrollments

Client Responsibilities

Provide timely feedback and necessary information to keep services current

Pay all subscription and service fees as agreed

Accept and comply with third-party platform terms (when we act on your behalf)

Service Changes

Boss Motto LLC reserves the right to modify, add, or discontinue services.

Any pricing changes will be communicated at least 60 days in advance.

Termination

Either party may terminate this agreement with written notice.

Final payment obligations remain due for the current billing cycle.