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Reputation Management

Review Reply Concierge (Google)

We monitor your Google reviews and respond quickly in a professional, brand-matched tone — so your reputation stays strong and customers feel confident choosing you.

Best for businesses who want consistent, professional replies without spending time in Google every day.

What’s included

This service keeps your Google Business Profile reputation handled and consistent.

  • Ongoing monitoring for new Google reviews
  • Professional replies to every new review (positive + negative)
  • Brand-matched tone (friendly, premium, direct, etc.)
  • Response speed: typically within 24–48 hours
  • Escalation support for sensitive reviews (we’ll message you first if needed)
1) We connect access

You add Boss Motto as a manager on your Google Business Profile (quick + secure).

2) We monitor daily

We watch for new reviews and respond using your brand voice.

3) You stay protected

Your profile stays active, professional, and trustworthy to customers.

Important (keeps you protected)

If a review includes serious claims (legal, safety, harassment, etc.), we’ll pause and message you before replying. We can also recommend the best next step (flag, report, or respond).

Pricing

Monthly service. Cancel anytime. Replies are delivered directly on Google.

$19.99
PER MONTH

Best for: any business that wants a professional presence and fast replies without spending time on it.

Activate Review Replies Ask a question first

Want more than replies? Pair this with Local Boost+ for posts + photos + visibility growth.

FAQ

Do you reply to every review?

Yes — we reply to each new Google review unless it’s sensitive and needs your approval first.

How fast are replies posted?

Most replies are posted within 24–48 hours of the review going live.

What access do you need?

You’ll add Boss Motto as a Manager on your Google Business Profile (not an owner). This gives us the ability to respond to reviews without taking full control of the account.

Can you handle negative reviews?

Yes. We respond professionally and calmly. If a review includes serious claims, we’ll pause and message you first.

Want us to match your tone? Message a sample reply style you like and we’ll mirror it.

Message Boss Motto